All participants, carers and other stakeholders have a right to use an independent advocate in their dealings with BCS. Participants accessing services may nominate an advocate to interact with us and/or make decisions on their behalf. We can also support you to access advocacy services and in some circumstances, BCS may advocate on your behalf if you have asked us to and if it is appropriate.
An advocate can be a relative or friend, an employee or an independent advocate from an advocacy service or other organisation.
For more information about advocacy and BCS, please contact 02 6264 0200 or email contact@crcs.com.au
Important contacts for Independent Advocates in the ACT
The Public Advocate of the ACT
Hours of Operation: Monday to Friday, 9:00am – 1:00pm and 2:00pm – 4:30pm
Telephone: 02 6207 0707
National Relay Service: 131 450
TTY users phone: 02 6207 0130
Speak and Listen Service: 1300 555 727
Email: pa@act.gov.au
Public Trustee and Guardian of the ACT
Open weekdays from 9.00am – 4.30pm
Telephone: 02 6207 9800
Visiting in person: 221 London Circuit Canberra City, ACT 2600
Postal address: Public Trustee and Guardian, PO Box 221, Civic Square, ACT 2608
