Advocacy and CRCS

Photo Advocacy

All participants, carers and other stakeholders have a right to use an independent advocate in their dealings with CRCS.  Participants accessing services may nominate an advocate to interact with us and/or make decisions on their behalf. We can also support you to access advocacy services and in some circumstances, CRCS may advocate on your behalf if you have asked us to and if it is appropriate.

An advocate can be a relative or friend, an employee or an independent advocate from an advocacy service or other organisation.

For more information about advocacy and CRCS, please contact 02 6264 0200 or email

Important contacts for Independent Advocates in the ACT

The Public Advocate of the ACT

Hours of Operation: Monday to Friday, 9:00am – 1:00pm and  2:00pm – 4:30pm

Telephone: 02 6207 0707

National Relay Service:  131 450

TTY users phone: 02 6207 0130

Speak and Listen Service:  1300 555 727


Public Trustee and Guardian of the ACT

Open weekdays from 9.00am –  4.30pm

Telephone: 02 6207 9800

Visiting in person: 221 London Circuit Canberra City, ACT 2600

Postal address: Public Trustee and Guardian, PO Box 221, Civic Square, ACT 2608

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