The CRCS Executive Team brings decades of diverse experience, innovative thinking, industry knowledge and a history of delivering quality community services to their work at CRCS. Each individual member brings specialised expertise to the team. They all share a common commitment to furthering a socially inclusive community, strengthening community capacity, sharing knowledge and expertise (both internally and across the sector) and affecting positive change. The Executive Team, along with CRCS employees, share a strong vision for an inclusive, connected community. This vision is evident in the inspirational work that CRCS undertakes within the community on a daily basis. CRCS has a proud history which spans over 40 years. The Executive Team builds on CRCS’s history of innovative service delivery, flexibility, accountability, sustainability and promoting equity and respect in all of the work that they do. The future of CRCS is strengthened through a solid commitment to our people, participants and the community.
Chief Executive Officer
Mandy was promoted to the role of CEO in March 2019. She had been Executive Manager of People and Culture since 2008 and contributed to the development, implementation and oversight of the functions that enable CRCS’s people to contribute to their community in a meaningful way, achieve professional goals and promote wellness and safety in a professional, values based environment.
Mandy holds qualifications and professional membership as an HR Practitioner. Mandy has spent over 15 years working in the HR field in senior roles with community organisations and local government. Mandy’s work in HR and experience with CRCS made her the perfect choice to take on the role of CEO. Mandy originally chose to work at CRCS because of the personal satisfaction she finds from working in a sector that makes a valuable contribution to the community, addresses social justice issues and advocates for change to improve the lives of others. Mandy regards our people as being CRCS’s most important asset. She looks forward to growth and change within the sector as a result of the many reforms that have commenced and will continue to evolve. She is excited by the opportunities for our people to learn and develop their professional skills and goals as new opportunities evolve during these changing times.
Executive Manager – Programs and Services
The role of the Executive Manager Programs and Services is to oversight the delivery of programs offered by CRCS. Currently the main focus of this role is change management as the services respond and change in response to significant government reform. Jenelle was appointed to this role in 2013 and has worked in human services and the community sector for her entire career. She has held senior and executive management roles for the past 20 years and has extensive experience in the fields of disability, community aged care, mental health and out-of-home-care services. She has broad experience of working within government as well as non-government organisations and she continues to maintain a passion for her work. Jenelle says that she chose to work at CRCS because it has a great reputation and has the community at its heart, “I know that working with CRCS will not only allow me to work with fabulous and committed people but will also allow me to continue to develop services to make our community a better place to live.” Jenelle looks forward to BCS making the new government reforms work for our participants to help them live better lives. It’s her mission to see CRCS thrive in the new and challenging business of support services. She also looks forward to CRCS maintaining its lead in the service sector and keeping its role as an integral part of the ACT community.
Executive Manager – Children’s Programs
The role of the Executive Manager of Children’s Programs is to oversee the operations of Children’s Programs offered by CRCS including School Age Care Programs and Early Education and Care. The focus of this role is to create innovative programs that support families in the community.
Allison was appointed to the role in 2018 and has worked in Education and Care for 23 years. Twenty-one of those years has been with Capital Region Community Services, the Government and the Independent School system as an Early Childhood Teacher.
Allison is passionate about working with families, children and educators to provide high quality education and care to meet the needs of our ever changing community. She feels strongly about collaborative community approaches that allow all children access to early education and care whilst supporting families within their environments.
Executive Manager – Business and Infrastructure
The role of Executive Manager Business and Infrastructure is responsible for financial operations and management, budgeting, investments, contract management, administration, ICT, and facility management.
Karyn’s skills and experience have developed over 20 years, from working in small to medium businesses in the private sector, in a professional representative body, and for the Commonwealth Government. The skills and experience she brings to CRCS include strategic planning, business strategy, financial management, budgeting, IT management and marketing and communications. Karyn holds qualifications in accounting and as a Certified Practising Accountant.
Having lived in the Belconnen area since 1997, she was very keen to apply her skills and experience to support a local organisation that does amazing work to enhance the lives of people in Belconnen. She enjoys working closely with Senior Management at CRCS to identify opportunities for growth, to promote sound financial decision making and to ensure that CRCS has the resources to achieve its vision of an inclusive connected community.