Strategic Intent

Our Vision

Inclusive, connected communities within the Capital Region

Empowering people to live their best life through:

Respect: we are considerate and thoughtful towards ourselves and others

Optimism: we are positive, resilient and flexible

Inclusion: we welcome diversity and celebrate difference

Ethics: we are ethical and transparent in our operations

Accountability: we are responsible and accountable for our actions

Innovation: we celebrate and incorporate creativity in all of our services

Strategies:

Develop and implement a community engagement strategy to ensure we listen, consult and respond to the things that matter
Expand our organisational footprint within the Capital Region to connect people and communities to the services that will empower them to live their best life.

Strategies:

Meet and exceed our quality standards and implement organisational quality certification
Seek regular feedback from our participants, families, the community and other stakeholders to ensure we have exceeded their expectations.

Strategies:

Review and consult to continually improve how we communicate, document, design services, promote and celebrate diversity for our employees, our participants and our communities
Further our actions and commitment to sustainability through improved policies, processes, systems and decision-making
Review our expectations of conduct and ethics and make improvements to our organisational policies, procedure and employment practices to ensure our values and culture are of the highest standards.

Strategies:

Build on our culture of innovation and collaboration
Implement a framework to strengthen our innovative and collaborative capacity
Implement a social impact measurement framework to ensure we achieve our goal and our purpose.